Refund and Return Policy

Last Updated: [Insert Date]

Thank you for using Wheels on SantoshHub. This Refund and Return Policy outlines the conditions under which refunds may be issued for services offered through our website https://wheels.kunwarsantosh13579.com.np/.

Because our website primarily provides digital services such as directory listings, advertising placements, and promotional features, this policy explains how refunds are handled for those services.

1. Nature of Our Services

[Your Website Name] provides online directory services that allow businesses to submit listings, purchase featured placements, or advertise their automotive products and services.

Since these are digital and promotional services, they may not be eligible for return in the traditional sense.

2. Listing Fees and Advertising Payments

Payments made for services such as:

Featured listings
Premium listings
Advertising placements
Promotional packages

are generally non-refundable once the service has been activated or published on the website.

3. Eligibility for Refunds

A refund may be considered under the following circumstances:

Duplicate payment made by mistake
Technical errors that prevent the listing or advertisement from being published
The service was not delivered as described due to a verified system issue

Requests for refunds must be submitted within 7 days of the payment date.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

Change of mind after purchasing a listing or advertisement
Failure to receive expected business results or customer leads
Listing removal due to violation of our policies or guidelines
Incorrect information submitted by the user during listing creation

5. Listing Modifications

If there are errors in your listing or advertisement, you may contact us to request corrections or updates. We will make reasonable efforts to update the listing where applicable.

6. Processing Refunds

If a refund request is approved, the refund will be processed using the original payment method where possible. Processing time may vary depending on the payment provider.

7. Third-Party Transactions

Our website may contain affiliate links or third-party services. Any purchases made through those external websites are subject to the refund and return policies of the respective third-party providers.

We are not responsible for refund requests related to third-party products or services.